Vodacom A Nightmare!

<p>Hi </p> <p> </p> <p>I do not understand how I was handed over to lawyers when I have been making payment.</p> <p>Also I have sent letters and medical certificates to the accounts department stating that I was sick and in hospital.One of the agents said that I will be discounted in a mail ,but this has not been done.Instead my mum has had numerous messages and telephone calls from you.</p> <p> </p> <p>Please can someone assist as I do not understand what is going on?.</p> <p> </p>