SB
Selwyn B

1 reviews | Active since Aug 2016

12 Jan 2022, 11:15

VODACOM - A MULTI-BILLION CORPORATE THAT HAS ****A SHOP SERVICES

Predictably nothing has changed - my expectations have been confirmed. MY ISSUE / PROBLEM WITH VODACOM HASN'T BEEN RESOLVED. I was assured when I previously spoke with a representative from this useless company that I would begin to automatically once again receive monthly invoices, beginning in January - it is now the 12th & I'm still waiting. The last time I received a response telling me that I could expect to be contacted soon after my posting - it took 4 or 5 days for someone from Vodacom to contact me. Let's see how long it'll take this time. VODACOM, PLEASE BE ADVISED THAT IF THIS PROBLEM ISN'T SORTED OUT & SHOULD I NOT RECEIVE AN INVOICE AT THE BEGINING OF FEBRUARY - I WILL THEN PUT A STOP TO THE DEBIT ORDER WITH MY BANK.

0
Replies (2)
Vodacom
Vodacom's reply12 Jan 2022, 14:25
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
SB
Selwyn B's update12 Jan 2022, 14:29
Reviewer Update
The same as last time - when?