**** VODACOM A MILLION TIMES OVER!!!

Vodacom is the absolute pits and **** of all ****s of networks in Africa. On the 19th of April 2024 I realized my router is faulty and called Vodacom the Saturday of 20 April 2024 spoke to a consultant Khalipha who logged a ticket for my faulty router and all necessary checks were confirmed and done. But somehow it is the 29th of April 2024, I just had to call on my own to *** using my airtime and energy for a consultant called Yonela to give absolute zero feedback as she stated she is only able to provide me with feedback that the ticket was logged but she does not know where the hold up is and will escalate it. Maybe its being escalated into the Matrix at this point as they clearly have no expertise and knowledge of the work they're doing as this was the same response last week.

Vodacom has not said a ****ing word about my router, when its going to be serviced or provided proper feedback even, not worried about the person that is not able to work due to their incompetency.

Instead, because I need the Fibre connection to work from home I have been the one calling, emailing and sounding like a ****ing parrot repeating the same bull**** and me being given the same bull**** answers that are still inconclusive, might i add and yet this is WEEK TWOOOOOO WITHOUT FIBRE!!!! FIBRE!!!!! THAT I AM PAYING FOR AND NEED TO WORK FROM HOME.

I went to Kenilworth Centre on 28 April 2024 and was told all the vodacom stores, we see in our malls are franchised and that the direct or big Vodacom is in Canal Walk. I never understood why the lines were so long and people would lose their **** inside your shop there but now I totally understand. Your incompetence and lack of integrity knows no bounds. I AM NOT GOING TO WASTE MY PETROL AND TIME GOING TO CANAL WALK TO BE TOLD THE SAME ZERO MOTHER****ING ANSWERS.

IF YOU ARE A ****ING IDIOT YOU WILL TAKE VODACOM AS YOUR SUBSCRIBER FOR ANYTHING

****KKKKK VODACOM!!! **** YOU FROM THE UTMOST HIGH PLACE IN THE UNIVERSE!!!! I WANT THIS MOTHER****ING ISSUE SORTED BECAUSE IT IS ****ING RIDICULOUS AT THIS POINT.

MA SE ****, ****ING NAAIERS. YOU LITTLE ****S!!!!