AT
Aaqilah T

1 reviews | Active since Sept 2016

27 Oct 2016, 14:25

Vodacom a mess up

<p>Your guys service is really bad yesterday i sorted my problem today comes i need to do a contract buy out. And yet i cant do the buy out nor get another contract on my name because it says im in arrears yet i have all the proof to show i paid and they saying i didnt pay august and i have proof sent to u guys and the problem was suppose to be sorted out yesterday. Please get whatever you put on my name off!! So i can get off ur **** network! </p>

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Replies (1)
Vodacom
Vodacom's reply27 Oct 2016, 15:57
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,