1 reviews | Active since Feb 2017
Vodacom a joke again!
<p>After last months disaster I thought I was almost done with Vodacom but no! I asked to change my number to a pay as you go in order to do a sim swap and move to another network where things get done. Unfortunately Vodacom cancelled my contract and now my number is off completely. I have in writing a page that I received from your branch in Canal Walk last night stating it is a mistake but after numerous promises today my number is still cut. </p> <p> </p> <p>I've had this number for almost 10 years and would very much like to continue having it and I just want Vodacom to put it back on as promised!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
How can they contact me if my phone is curently off service? They have promised to put it back on Monday - it is now Wednesday.
How can they contact me if my phone is curently off service? They have promised to put it back on Monday - it is now Wednesday.
