AN
Audra-Lee NIemand
1 reviews | Active since Mar 2019
18 Mar 2019, 18:18
Vodacom A JOKE
This is a Joke. Vodacom rep**** is only an eye blind. Please anyone looking for a cell provider look further then Vodacom not only at store level in three rivers is it pathetic but also at Vodacom its self. They call you to make empty promises I'm was called yesterday after the post with the assurance that this simple thing would be sorted and I would recieve a call today. It's now 26 hours later the rude consultant is still on duty in Three Rivers and I haven't even recieved the call. I'm thinking Vodacom is so busy with complaints that they cant get to all the calls
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Replies (2)
Vodacom's replyOfficial
19 Mar 2019, 06:56 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply19 Mar 2019, 06:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
19 Mar 2019, 15:27Dear Audra-Lee,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that your query is currently being addressed by the relevant department, who will be contacting you to offer further assistance.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that your query is currently being addressed by the relevant department, who will be contacting you to offer further assistance.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply19 Mar 2019, 15:27
Official
Dear Audra-Lee,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that your query is currently being addressed by the relevant department, who will be contacting you to offer further assistance.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that your query is currently being addressed by the relevant department, who will be contacting you to offer further assistance.
Regards,
Vodacom Consumer Website Team
Best regards,