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minesh M

1 reviews | Active since Jun 2015

04 Sept 2024, 14:22

Vodacom - A Fuc*ing Nightmare To Deal With!!!

31st May did my quotation for my 50Mb home internet. 03 June package delivered.

After connecting- id never not once received a speed over 3Mb.

Investigation was done and they found that I ain’t compatible with my area (something that should’ve been done prior)

Through all the phone calls and the waiting My package was finally picked up on 05 July.

It’s now the 04 September.

I’ve been debited for the last 3 months. Without even using the internet. I’m still getting debited and It’s been returned 2months ago.

Isn’t that *****?

Let me explain frustration-

Not one f*cking person has resolved this fuc*ing issue up until now and I have more than 30 Fuc*ing calls.

Is there any competent enough that can resolve this query and kindly return my money that your are *****ulently deducting

Let’s hope this email gets a response.

0
Replies (1)
Vodacom
Vodacom's reply04 Sept 2024, 14:26
Official
 
 
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team