KS
Kanya S
1 reviews | Active since Jul 2022
06 May 2024, 14:21
VODACOM A ****
I PAID MY VODACOM ACCOUNT IN APRIL 2022 AND SIGNED A CONTRACT CANCELLATION LATER IN JUNE AND SENT IT TO THEM TO MY SURPRISED THEY DID NOT CANCEL MY CONTRACT AND NOW THEY HANDED ME OVER FOR AIRTIME AND DATA THEY HAVE BEEN PUTTING ON A SIMCARD THAT I HAVE NOT USED IN A LONG TIME. I DON'T SEE MYSELF RECOMMENDIG VODACOM TO ANYONE BECAUSE WHAT THEY ARE DOING IS ****MING PEOPLE
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Vodacom's replyOfficial
07 May 2024, 08:02 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply07 May 2024, 08:02
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team