Vodacom a disappointment

If it's not poor to no internet connection, it's agents disconnecting calls and team leaders that will never call me back as promised. For the past 3 months my home internet hasn't been working 80% daily. Countless calls to vodacom and the service I have been receiving is no less than vodavom saying, don't make your problem my problem. I have been paying for service not rendered. Don't call me to apologize, I'm past that stage. I want a solution, a permanent one that is. Next, I'm reaching out to Ombudsman. You are a disappointment Vodacom to say the least.