DC
Dino C
1 reviews | Active since Oct 2021
07 Jun 2022, 15:26
Vodacom a dinosaur !
Vodacom is trailing as a modern service provider. It has become a dinosaur in the industry. I have a modern iPhone 12 which allows a dual sim or e-sim, however Vodacom does not support this e-sim for the iPhone. The other service providers do support e-sim. Vodacom are you going out of business or winding your operations down in SA? I do see lots of unhappy clients and complaints about you. So why do you not keep up with technology ? For those that read this and you want an e-sim then stay away from Vodacom. The other service providers are able and willing to assist.
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Vodacom's replyOfficial
08 Jun 2022, 08:19Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Jun 2022, 08:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
DC
Dino C's updateReviewer Update
10 Jun 2022, 08:59Once again I write a review for an *********** badly run company. I asked about an e- sim for an iPhone which does have this facility. I received a reply that this is available to have however and this is the poison, only with a compatible iWatch. Not what I asked ! The question begs does Vodacom offer an e sim for an iPhone 12, (no watch mentioned)? Hence my comment as to Vodacom being a dinosaur, the other providers do offer this service , no connected watch needed. Vodacom is trailing in this technology. Vodacom qualify this fact and admit this.
DC
Dino C's update10 Jun 2022, 08:59
Reviewer Update
Once again I write a review for an *********** badly run company. I asked about an e- sim for an iPhone which does have this facility. I received a reply that this is available to have however and this is the poison, only with a compatible iWatch. Not what I asked ! The question begs does Vodacom offer an e sim for an iPhone 12, (no watch mentioned)? Hence my comment as to Vodacom being a dinosaur, the other providers do offer this service , no connected watch needed. Vodacom is trailing in this technology. Vodacom qualify this fact and admit this.