RC
Rashaad C

1 reviews | Active since Dec 2018

28 Dec 2018, 10:55

Vodacom, a den of *****

I am not quite sure how Vodacom remains in business. They are selling the fibre to home with the incentive of getting an LTE device while you are waiting for your fibre to go live. My order number is SO181 ********** 67. I have been battling with this LTE device for more than a week now. Every time Suresha promises to call, but lies. Yesterday I spoke to Taryn who told me they were getting devices in that evening and would call me first this this morning to advise when I shall have mine delivered. I even offered to collect it simply because I have now been without a data connection for over a week now as I have cancelled my ADSL line based on promises and commitments made by Vodacom, all being lies. What bugs me is that they claim not to have any LTE devices yet they are still signing up people on the promise of an LTE device while waiting for the Fibre to be connected. I have no doubt but to call Vodacom a den of lying ******* and commit to reporting them to the appropriate authorities, Consumer Protection Agencies. Yours Truly A very Angry Vodacom subscriber Rashaad

0
Replies (2)
Vodacom
Vodacom's reply28 Dec 2018, 11:08
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team 
RC
Rashaad C's update28 Dec 2018, 11:10
Reviewer Update
Promises, Promises, Promises. Being in contact and resolving my issue is not the same thing