Vodacom a company that lies to the customers

Item: Vodacom
Rating: 1
Author: Dikeledi N

Vodacom a company that promise lies. since my last review about Vodacom the bad service they give to their customers. I received the response from them say they will call me back. till today they never did, they always make promises. that they cannot keep

Helpful (0)

Replies (2)

Vodacom's replyOfficial

08 Apr 2024, 12:23

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply08 Apr 2024, 12:23

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Dikeledi N's updateReviewer Update

08 Apr 2024, 12:59

The last three review you told me that none of your consultant contacted me even now so I will not. take your word for that. you keep on making empty promises, run away from fixing this.

Dikeledi N's update08 Apr 2024, 12:59

Reviewer Update

The last three review you told me that none of your consultant contacted me even now so I will not. take your word for that. you keep on making empty promises, run away from fixing this.