Vodacom - A comedy of errors

I ordered a new handset on Monday, 10.06.2019 and was told that I would receive the handset within 3-5 days, so I would have received it by the latest, Friday, 14.06.2019. I had to follow Vodacom all the way in order to get my handset with everyone giving me a different story as to the reason for delay. First it was due to the Confirmations dept., then eventually the truth came out - "We do not have stock" So why sell it to me then and not let me know. I would have gone to a store directly. And got it the same day. In any event, more than 2 weeks later, I receive the parcel, but the wrong colour is sent. I try to get help again, but was shoved from pillar to post, until eventually someone helped, Curtis Green. But then I'm told that I will have to send both handsets in, even though only one is wrong. And to order the collection, it would take 3-5 working days, and then to redeliver, another 3-5 working days. So another 2 weeks for the messup. A comedy of errors. And I know I will get the generic response, and no help further, but at least other people can be forewarned.