Vodacom - A Bunch of *******

If I do not get any joy and positive response within the next 24 hours, Vodacom, you can be assured that I am going to lay a charge of theft against you.

I just received a message today that my data bundle has run out. Now, on 5 September I bought 1G data package for R149, which was valid until 4 October 2017. Earlier this week, I saw that my balance was around 600+ MB that I still needed to spend, and with that 600+ MB my value added package that I also pay monthly is included to the value of 250MBs. I decided to run down my data until I had 70MBs left and when that is taken back by Vodacom, I will still have 250 MBs which I receive every month on the 1st, for the rest of the month. Well, what do you know? Today you took EVERYTHING! No, let me correct myself, you STOLE my 250MBs THAT I PAID FOR!!

I’ve had it with Vodacom, and yes, I’ve said this so many times before, but this is FINAL. I want my 250 MBs back. If you don’t give it back, I will lay a charge of theft against Vodacom.

And furthermore, I want my value added package cancelled with immediate effect.

I also want to know how I can get out of my two year contract – my wifi account as I cannot spend 5 minutes on the internet, then 500 MBs are gone just like that. Ever wondered why I have so much data left every month? I am too afraid to spend time on the internet, because my data runs out so fast. And please do not tell me it is app updates etc that is depleting my data. I have an Apple Mac and it notifies me of updates, not just downloading it.

This is serious, Vodacom. I am going to lay a charge of theft against you if I do not get my 250 MBs back. I’ve heard enough and I’ve seen enough!

If you want to contact me, please do so on Saturday, as tomorrow I am not available on my phone.