KA
Kauthar A

1 reviews | Active since Sept 2019

26 Oct 2022, 11:51

Vodacom a bunch of *****s!!

My dad app**** for a contract in october the 19th the 22nd he received a call the agent read terms ans conditions the 23rd he received a confirmation call and he received a new quotation quote from vodacom!

The debicheck mandate came through on Monday the 24th we called today the 26tg to find out they dont have stock of the iphone 14 the agent then said they have stock in red and he cant help us he was so unprofessional and rude apparently we cant cancel the contract now i was told iphone 14 stock will arrive on the 27th on november im so disgusted!!!!

The agents have no way of speaking to the customers and i feel like this is a **** because now the debicheck is showing payment will go off on the first!!!!!!

0
Replies (2)
Vodacom
Vodacom's reply26 Oct 2022, 12:24
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team 
KA
Kauthar A's update26 Oct 2022, 13:00
Reviewer Update
Please contact me on *** im really getting fed up now