Vodacom a bunch of ********

This is not the first time I have been ****med by Vodacom into a contract, and quite frankly I have had enough! I have received sms’s from Vodacom since last year September, every single month telling me that I am due for an upgrade, we are now in the month of February and I’ve been on the waiting list to receive an iPhone 14, which finally came to the i store so me assuming I’m way past my upgrade date I went and got the phone through I store, now only to find out I’ve signed up for this new contract and I’m still paying off the previous one ! So why the HELL does vodacom want to trick their customers into upgrading before the time? Because they end up getting away with more money!!! This is not the first time I was previously contacted by an agent telling me one of my other lines was due for an upgrade and made me an offer of less than what I was paying at the moment, only for end of the month to come and I see that is not the case , in fact I was paying more! Vodacom will do anything to trick people into taking contracts with them and when the money comes off your account it’s not what you originally agreed to! When you contact the call center they just say unfortunately you still have to pay! This is abuse !!! I have been a customer with Vodacom for so many year and this is the treatment I get! Now stuck paying a bill that I never budgeted for and I cannot afford! Well Vodacom I hope you feel good about yourself taking money from a mother that has kids to feed! Don’t waste your money with vodacom, they’ll just end up ******** you to pay something you did not agree to pay ! Worst customer service ever!!!