1 reviews | Active since May 2016

01 Dec 2016, 21:20

Vodacom a bunch of lying *******

<p>So I started to play on the vodacom app daily to win prizes and one of the first prizes I receive is:</p> <p> </p> <p>"Play Every Day: You've won a FREE music track to download! Click http://smart.vodacom.co.za/s/music to redeem. Expires 31/01/17 T&Cs apply"</p> <p> </p> <p>I go onto the link as provided find a track I want and download it only to receive the following sms:</p> <p> </p> <p>"Thanks for subscribing to a 3 track pack @ R9.99 per week. Go to http://live.vodafone.com check for more of the latest Vodacom entertainment services!"</p> <p> </p> <p>NO VODACOM, YOU TOLD ME I WON A FREE TRACK AND NOW YOU ARE CHARGING ME FOR IT? PLEASE EXPLAIN, VERY DECEPTIVE...... </p>

0
Replies (1)
Vodacom
Vodacom's reply02 Dec 2016, 07:28
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team