Vodacom a bunch of ***** with poor service!!!!

On doing an upgrade with Vodacom on 29 April, they did not have the phone in stock I initially wanted. I would have received a Samsung J4+ with 2GB of data and R125 pm and pay R199 pm. The operator phoned me back on 30 April stating that they did not have the phone after which we came to the consensus that I could get the Huawei P20 Lite with 3GB data and R175 airtime pm for R249 pm. The deal would have been for a black phone and would have included bluetooth earphones.

The phone I received is BLUE and the actual plan the operator registered me on is for 2GB data, R175 airtime pm for R249 pm. I also did NOT receive the earphones.

Vodacom, you make empty promises and the customer needs to pay in the end. I am considering ending my contract with you. I have been a loyal, paying customer for 16 years.

Please contact me and I will gladly give you the operator's name and surname.

YOU SHOULD BE ASHAMED BY THE POOR SERVICE YOU GIVE!!!!!