Vodacom a bunch of *********** *******!

I am sick to my stomache at the moment with the service I have received from all vodacom staff. About 3 weeks ago I opened a contract for a 60 gb router deal with vodacom. The consultant gave me an option to place the contract on a prepaid base after the initial data has been completed. I confirmed that this is what I want and emphasised the importance of this clause. Two days later when checking my account the ballance was well over R2000 already. Taking into concideration that my contract fees were R530 pm when taking out the contract.

I have phoned the after sale service and went in to the branch on numerous occasions to rectify this issue and prevent that they deduct the money from my account which was caused by the consultant incompetence. They guaranteed me that the moneys will not be deducted from my account and they are following their internal procedures to rectify the situation. And now I wake up to a notification stating that vodacom has deducted R4700 from my bank account. Just to be clear I want vodacom to understand that I want my money back... Today! This was pathetic and I would not recommend anyone to use vodacom. Telkom offers much better service and I am sure this will not happen with them.

P. S the contact number which I received from customer care and the number listed on vodacoms website for lephalale mall does not exist. So I cannot even contact the people who cost me ten times more than it was supposed to cost me due to their incompetence.