Vodacom a bunch of blood suckers

<p>For a company that deals with telecommunications, Vodacom really sucks at communicating serious information to their subscribers. My April debit order came back unpaid for R149.00. I contacted vodacom on three to four occasions to arrange payment and I was told that the outstanding amount is R 149.00. No one said anything about a R 100.00 penalty fee. Even when signing up for my data contract no one mention penalty fees. I then made the R 149.00 payment and went to vodacom shop to havee my services activated and I was told that it will take an hour before I could use my data again. Even at the shop and the consultant that we spoke to, no one made mention of penalty fees. My debit order was deducted on the 26th for R 149.00 and still no penalty fee was deducted. Its only three days ago that I started getting this annoying voice call telling that my account is in arrears. Mind you this recorded voice call is made to me almost every hour for the past three days. You can imagine my frustrations. Until I phoned the call centre. I really think Vodacom are trying to make up for the millions that they paid out to that please call me guy by creating new imaginary charges. I'm so ****ed off</p>