1 reviews | Active since May 2016

14 Nov 2017, 08:12

Vodacom a big *******!!

I am on contract and I received a massage that my data is depleted, within a MINUTE after receiving that SMS I received another SMS saying I have used R301.00 of out-of-bundle data. I am glad that my contract is expiring on 15 November 2017 so that I can cancel my contract with Vodacom!!!

0
Replies (3)
Vodacom
Vodacom's reply14 Nov 2017, 08:42
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

's update21 Nov 2017, 16:53
Reviewer Update
Thank you for your awesome service...
Vodacom
Vodacom's reply24 Nov 2017, 08:35
Official

Good day

Thank you for your patience, and for you cooperation. This matter is now resolved.

We once again apologise for any inconvenience caused.

Regards

Moddy