Vodacom a big JOKE

My parents...unable to review Vodacom themselves due to the fact that they have been without their WiFi for more than 3 weeks now!!!!!!!! They stay in Stellenbosch and have been on the phone with Vodacom trying to fix their WiFi at home with NO success. There has been more than 6 LONG phone calls, also Vodacom promised that a technician would go out to their house on 18/19 October 2022 and still NOTHING. They are paying per month, but was not able to use it at all this month...PATHETIC AND REDICULOUS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!