EM
Elvis M

1 reviews | Active since Jun 2018

23 Feb 2023, 15:19

VODACOM A BAD NETWORK COMPANY

Avery bad service from Vodacom. I have been a Vodacom client for the past 7 to 10 years and still staying on the very same residential. Few months ago, I started experiencing a very poor network and I thought it was a small thing. This issue kept on escalating and nowadays. I cannot receive a call or make a call, worst part of it i buy lots of Data and they go to waste, because I work from home and now it has affected my job badly.

I reported this matter last week Saturday morning on the 18th of February and i was advice that technicians will fix it within the next 24hrs and will also call me to update me. Today it is Thursday the 23rd of February, and nothing has ever done.

Whether there is load shedding or not, Vodacom networking is always on EMERGENCY in my Huawai P30 Lite.

I would not recommend people to use Vodacom. **** network.

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Replies (1)
Vodacom
Vodacom's reply24 Feb 2023, 07:04
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team