SM
Sithembele M

1 reviews | Active since Jan 2017

12 Mar 2025, 18:57

Vodacom a ****

I have been with Vodacom for more than 25 years and they disappointed me when they **** about my contract with them. I demanded that they give me recordings so that they can defend what they claimed I agreed on when I tried to get out of the contract. Now I’ve been paying for more than 3 months for router and sim that is not working. I called them and they could not assist me. I buy data now daily since I can’t use WiFi while Vodacom debits every month. Clearly they don’t care about clients and only profit driven. I’m planning to port my number and honour my remaining months with them and they have lost me as a client. They will never retain me

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Replies (1)
Vodacom
Vodacom's reply13 Mar 2025, 07:51
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team