DR
Deveney R
1 reviews | Active since May 2021
27 May 2021, 16:07
VODACOM
Vodacom is now charging me for months I have not used the Fibre in the Month of Feb which is the same month my contract expired I cancelled it Meanwhile the agent forgot to note this cancellation and they have been billing me anyway Now they sending me Outstanding Account Warning Letters even though I have proof of cancellation both email and telephonic PATHETIC SERVICES I WILL NOT RECOMMEND THEM TO ANYONE
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Vodacom's replyOfficial
28 May 2021, 07:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 May 2021, 07:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team