CM
Colleen M
1 reviews | Active since Sept 2025
18 Sept 2025, 13:39
Vodacom
I am at an absolute loss on how to deal with Vodacom. Over a year ago I was charged for another company's phone account. To date the matter has only been partially dealt with. There is still an outstanding balance on my account which is not for my account. Please can someone help me with this this. I am tired of getting threatening letters saying that they are going to block my line
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
18 Sept 2025, 14:03Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you
Vodacom's reply18 Sept 2025, 14:03
Official
Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you