BF
Bernard F

1 reviews | Active since Feb 2021

20 Feb 2021, 09:13

Vodacom

My Data contract ended in October 2020, but they continued to bill me, they say i must do a cancellation on an ended contract ? I then explained that the contract has a starting date and a ending date, but they still insist i must do a cancellation, so i tried do do the cancellation but was told i must first settle my outstanding account or else it will continue to escalate, What poor service, Will not see use them again.

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Replies (1)
Vodacom
Vodacom's reply20 Feb 2021, 11:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team