KG
KOBUS G

1 reviews | Active since Jun 2024

15 Aug 2024, 07:46

Vodacom

We have been complaining to Vodacom over the past years for bad signal and reception in our area. They tell you they will send a request to the technicians and they will investigate.....after a week or say they send a message saying that the matter was resolved......but in reality the service is still just as bad as before. Nothing changed! But long before your account is due they start sending messages to remind you to pay!!!!!! Thank you Vodacom....for nothing!!!

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Replies (1)
Vodacom
Vodacom's reply15 Aug 2024, 07:56
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team