MM
Manoli M

1 reviews | Active since Nov 2020

09 Nov 2020, 10:43

Vodacom

YOU GUYS MUST COME TO KRIEL AND STAY HERE FOR AT LEAST A WEEK AND YOU GOING TO SEE JUST HOW BAD THE SIGNAL HERE IS DATA CONNECTION LAG VERY BADLY YOU CANT WATCH A MOVIE,YOU CANT AT TIMES EVEN PLAY A GAME OF CALL OF DUTY CONSTANTLY GETS STUCK AND I AM USING A VERY WELL UPDATED PHONE,WHEN YOU PHONE CUSTOMER CARE TO EVEN COMPLAIN ABOUT YOU SPEND MORE TIME TRYING TO DEAL WITH THAT STUPID TWIT TOBI WHO KNOWS ****** ALL AND TOP IT OFF THOSE PEOPLE YOU CALL CONSULTANTS TELL YOU TO GET AT LEAST 10 PEOPLE IN YOUR AREA TO CALL VODACOM CUSTOMERS CARE AND LODGE A COMPLAINT BEFORE THEY CAN EVEN HAND IT OVER TO A TECHNICIAN. SO IN OTHER WORDS I MUST DO THERE JOB 4 THEM. VODACOM USED TO BE THE BEST NOW ITS JUST ABOUT THEMSELVES AND THERE GREADY POCKETS. I HAVE HAD ABOUT AS MUCH AS I CAN TAKE FROM THIS BAD SERVICE. VODACOM CHANGE YOUR WAYS AND DONT JUST SAY WE ARE COMMITTED TO SERVING EXCELLENCE BLAH BLAH BLAH........DO IT THEN PUT YOU MONEY WERE YOUR MOUTH IS AND PROVIDE A SERVICE TO THE PAYING CUSTOMER!!!!!!!!!WHAT ABOUT THE DATA YOU BUY 10 GIGS FOR 7 DAYS MINE IS EXPIRING TODAY AT MIDNIGHT AND I STILL HAVE 7 GIGS LEFT AND THERE IS NO SIGNAL IN KRIEL AREA.

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Replies (1)
Vodacom
Vodacom's reply09 Nov 2020, 11:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team