1 reviews | Active since Aug 2015
VODACOM
I took out a 3 year contract at Vodacom. According to my statement from 2018 till 2025/09 I paid for this phone a total of 42 months. I wrote several emails to Vodacom and no one give me the same answer. Then I was paid in full and then I owe them. Today 2025 -11-24 I visited a Vodacom branch. They couldn't help me because the account show Pre-legal and I'm already on pay as u go. I phone the pre-legal number given to me *** and all I get is "we're sorry we can't detect your cellphone nr." I phoned all the Vodacom numbers I find on Google but I can't get someone to talk to me!!!!!!!!! NOW I WANT THIS MATTER TO BE CLEARED IMMEDIATELY BECAUSE VODACOM GIVE ME OVER TO THE LAWYERS AND IT IS AFFECTING MY CREDIT SCORE. THIS IS THE WORST CUSTOMER CARE THAT I EXPERIENCED IN MY LIFE.
I end up paying the bill just to clear my name.
VODACOM THANK YOU FOR NOTHING.
I end up paying the bill just to clear my name.
VODACOM THANK YOU FOR NOTHING.
SOMETHING IS SERIOUSLY WRONG AT YOUR COMPANY. I RECEIVED A DRAFT SUMMONS FROM ONE OF YOUR OFFICES TODAY FOR THE SAME AMOUNT THAT I PAID ON THE 24 NOVEMBER 2024. AN EMAIL WITH PROOF OF PAYMENT WAS SENT TO POP AND ANOTHER ONE. NOW MORE THAN A MONTH LATER A SUMMONS EMAIL WAS SENT TO ME. WHAT THE HELL IS GOING ON.!!!!!!!!!!!!
SOMETHING IS SERIOUSLY WRONG AT YOUR COMPANY. I RECEIVED A DRAFT SUMMONS FROM ONE OF YOUR OFFICES TODAY FOR THE SAME AMOUNT THAT I PAID ON THE 24 NOVEMBER 2024. AN EMAIL WITH PROOF OF PAYMENT WAS SENT TO POP AND ANOTHER ONE. NOW MORE THAN A MONTH LATER A SUMMONS EMAIL WAS SENT TO ME. WHAT THE HELL IS GOING ON.!!!!!!!!!!!!