MN
Mondekazi N

1 reviews | Active since Apr 2021

04 Jul 2023, 08:13

Vodacom ****

Vodacom had been trying to debit money in my account. They tried R105 and R115 in April 24th, they tried R105 and R2505 June 1st and R105 and R5543.46 in July 4th. They do not get the money because i have no funds available but they leave me with huge bank charges and arrears in my account. I never contacted Vodacom to open any contract with them. I contacted my bank about this and they say i must contact Vodacom, Vodacom call centre is not reliable, they transfer my call from one department to another with no explanation.

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Replies (1)
Vodacom
Vodacom's reply04 Jul 2023, 09:56
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team