KM
Keratilwe M
1 reviews | Active since Dec 2019
02 Dec 2019, 22:23
Vodacom
Vodacom's data
Wow vodacom you have done it again, so today at 12:00 I bought a 1G data bundle. And now 22:00pm I get messages that I have 197 remaining HOW????????? Called your call centre and was informed that I shouldn't feel bad am not the only one complaining about this. Alright Telkom here I come *Sigh*
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Replies (2)
Vodacom's replyOfficial
03 Dec 2019, 07:13Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Dec 2019, 07:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
11 Dec 2019, 12:58Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team
Vodacom's reply11 Dec 2019, 12:58
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team