KP
Kylan P

1 reviews | Active since Aug 2020

11 May 2021, 18:26

Vodacom

If I could rate this rating lower I would. I settled my vodacome account however an agent phoned me to tell me that I still owe vodacom money before I can cancel my contract.

I would never recommend vodacom to anyone. I want nothing to do with this company. I feel like this company will come up with any excuse to take your money. I feel sorry for future contract users

I refuse to be a victim of this nonsense. I went to 2 different vodacom stores to make sure how much the amount would be in order for me to close this account. I was advised by both vodacom store how much I owed and I settled it.

I really hope this does happen to anyone else. I honestly feel sorry for me and those it might have happened to.

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Replies (1)
Vodacom
Vodacom's reply12 May 2021, 06:58
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team