KP
Kylan P
1 reviews | Active since Aug 2020
11 May 2021, 18:26
Vodacom
If I could rate this rating lower I would. I settled my vodacome account however an agent phoned me to tell me that I still owe vodacom money before I can cancel my contract.
I would never recommend vodacom to anyone. I want nothing to do with this company. I feel like this company will come up with any excuse to take your money. I feel sorry for future contract users
I refuse to be a victim of this nonsense. I went to 2 different vodacom stores to make sure how much the amount would be in order for me to close this account. I was advised by both vodacom store how much I owed and I settled it.
I really hope this does happen to anyone else. I honestly feel sorry for me and those it might have happened to.
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Replies (1)Vodacom's replyOfficial
12 May 2021, 06:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 May 2021, 06:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
