1 reviews | Active since Aug 2020
Vodacom
I order vodacom fibre on 29 November 2020. I received the router and have to wait for Vumatel to activate the fibre. Vumatel activate the fibre on 9 December 2020. They go on a break for the festive season . they reurn on 6 January 2021. After several telephone calls to Vodacom, Vumatel actually install the fibre at my home on 29 January 2021. Since 29 January 2021, I battle with Vodacom to activate the fibre line for internet. They close the service request for the installation and issue me another SR number for activation within 24 hours. SR *** were issue to me for activation of my fibre line. On 1 February I phone them again and was promise that somebody is assign to attend the problem and will phone me back on the same day (yesterday 1 February 2021). Till now, 2 February 2021, 09h12, vodacom did not contacted me at all. Vodacom is just a blaming company with *********** employees. They are very good in making false promises and lying. other than that they don't have the will or knowledge to solve a problem.
