CJ
Cheryl J
1 reviews | Active since Oct 2021
02 Nov 2021, 12:12
Vodacom
Well my phones are still suspended. Vodacom is searching for phone calls i made and am looking for the peope I spoke to. So the calls are not recorded from the number you phone from or the number you provided. The one hand does not know what the other hand is doing and in the meantime I am being penalised. Well I managed to add their CEO on my linkdin and I wil be messaging him sortly about the GREAT services I have gotten from Vodacom. I am paying now for data that I am not able to use. Vodacom better get their acts together as after this issue has been solved I will be cancelling all my contracts with them.
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Replies (1)Vodacom's replyOfficial
02 Nov 2021, 14:06Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Nov 2021, 14:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
