PB
Penny B
1 reviews | Active since Dec 2018
14 Jul 2022, 08:21
Vodacom - ?
I just want to know from Vodacom, MTN, CellC and anyone else selling/ marketing cellphone contracts: When did they start giving/ selling/ marketing new phone contracts EXCLUDING the earphones and phone charger? I've been checking out the contracts online, phoned Vodacom a few times but after receiving some snotty, snooty and at times rude responses, I have given up trying to find a new phone. So I went into one of the Vodacom stores and the salesperson advised that no, the new contracts do not come with earphones or a charger.
I just want to know if this now the new norm?
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Vodacom's replyOfficial
14 Jul 2022, 12:15 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Jul 2022, 12:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team