PP
PropGuru P

1 reviews | Active since Apr 2023

26 Apr 2023, 12:32

***** - Vodacom

A contract was taken out on my name and I have been blacklisted because of non-payment. I did not take out the contract and contacted Vodacom. I was told to get an affadavit stating that I did not take out said contract. I submitted it to the ***** department and received a reference number. I have been calling them to get feedback and then I am advised to send an email. Numerous emails sent and nothing has been done to resolve the issue on the side of Vodacom. I have been blacklisted and I had to contact the CMM and that will also take a period of time to resolve this issue. I am so dissapointed with the service from Vodacom

0
Replies (2)
Vodacom
Vodacom's reply26 Apr 2023, 14:04
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
PP
PropGuru P's update26 Apr 2023, 14:22
Reviewer Update
Thank you.

We will await contact from Vodacom