PP
PropGuru P
1 reviews | Active since Apr 2023
26 Apr 2023, 12:32
***** - Vodacom
A contract was taken out on my name and I have been blacklisted because of non-payment. I did not take out the contract and contacted Vodacom. I was told to get an affadavit stating that I did not take out said contract. I submitted it to the ***** department and received a reference number. I have been calling them to get feedback and then I am advised to send an email. Numerous emails sent and nothing has been done to resolve the issue on the side of Vodacom. I have been blacklisted and I had to contact the CMM and that will also take a period of time to resolve this issue. I am so dissapointed with the service from Vodacom
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Replies (2)0
Replies (2)Vodacom's replyOfficial
26 Apr 2023, 14:04 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply26 Apr 2023, 14:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
PP
PropGuru P's updateReviewer Update
26 Apr 2023, 14:22Thank you.
We will await contact from Vodacom
We will await contact from Vodacom
PP
PropGuru P's update26 Apr 2023, 14:22
Reviewer Update
Thank you.
We will await contact from Vodacom
We will await contact from Vodacom
