HM
Henk M
1 reviews | Active since Sept 2021
08 Sept 2021, 10:15
Vodacom
Dear Vodacom, Sat i upgraded two of my contacts, Sunday my son phone number and mine got block for no reason!!!,i phoned vodacom customer care and the lady who i spoke to also can't help me,Monday ,same story no one can help me,yesterday i specifically took time off work which money get abducted from my Salary i went to Present Hyper Vodacom and still they can't help me they only gave me this num to phone *** which n phone about 50 time no one is answering this num😡😡What the hell and the best part is Vodacom customer care tell me they will phone me back ,😡😡and i can't receive anny call coz of my num is block,🙄please please CAN SOMEONE HELP ME COZ THIS IS RIDICULOUS 🤬
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Replies (4)
Vodacom's replyOfficial
08 Sept 2021, 11:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Sept 2021, 11:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
HM
Henk M's updateReviewer Update
09 Sept 2021, 13:27Dear Vodacom I'm beyond 🤬🤬🤬 that no one has helped me regarding my numbers being block for no reason..... you can get hold of me on my wifi num *** Customer care is a no help they can't tell me what the problem is
HM
Henk M's update09 Sept 2021, 13:27
Reviewer Update
Dear Vodacom I'm beyond 🤬🤬🤬 that no one has helped me regarding my numbers being block for no reason..... you can get hold of me on my wifi num *** Customer care is a no help they can't tell me what the problem is
HM
Henk M's updateReviewer Update
10 Sept 2021, 13:15Dear Vodacom Thank very much for unblocking one of my num there are still a another num that is block its my son num ***,please please please can u kindly unblock this num
HM
Henk M's update10 Sept 2021, 13:15
Reviewer Update
Dear Vodacom Thank very much for unblocking one of my num there are still a another num that is block its my son num ***,please please please can u kindly unblock this num
HM
Henk M's updateReviewer Update
13 Oct 2021, 06:52Dear Vodakom its has been more than four weeks and my *** Contac num is still block🤬🤬🤬 i did phone Vodacom customer care and they said they will sort it out,!!!!!! When ....... PLEASE CAN YOU PHONE ME ON ***.
HM
Henk M's update13 Oct 2021, 06:52
Reviewer Update
Dear Vodakom its has been more than four weeks and my *** Contac num is still block🤬🤬🤬 i did phone Vodacom customer care and they said they will sort it out,!!!!!! When ....... PLEASE CAN YOU PHONE ME ON ***.