ML
Merelise Lewies-Fuller

1 reviews | Active since Aug 2021

26 Mar 2025, 11:06

Vodacom

Vodacom billing and online department is really pathetic. I have been trying to get an invoice billed on my account by them fixed for 3weeks now and still nobody can help me resolve the invoice matter. They promise to call back but nobody calls I must call them. On top of that they keep on cutting my internetline that is paidup and not the issue. Bad bad service

0
Replies (1)
Vodacom
Vodacom's reply26 Mar 2025, 12:09
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team