CR
Corne R
1 reviews | Active since Jul 2015
06 Sept 2019, 15:42
Vodacom
Ive been trying to do an upgrade for the last 3 days and everyday there is a new issue. So funny how they can’t come up with a consistent story. Vodacom is easy to contact clients about accounts not being paid but they don’t keep their clients happy by assisting them? And no there is nothing you can do for me. Horrible service
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Replies (2)
Vodacom's replyOfficial
07 Sept 2019, 14:23Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Sept 2019, 14:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
10 Sept 2019, 09:03Dear Customer We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused. Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Regards,
Vodacom Consumer Website Team
Regards,
Vodacom Consumer Website Team
Vodacom's reply10 Sept 2019, 09:03
Official
Dear Customer We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused. Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Regards,
Vodacom Consumer Website Team
Regards,
Vodacom Consumer Website Team