LN
Lerato N
1 reviews | Active since Sept 2019
06 Sept 2019, 19:35
Vodacom
I'm so angry right now I've been trying to do my sim swop for the past two days I even had to buy a new simcard because of the terrible service I'm getting from vodacom they refer me to diem robot sms thing that's just so useless I'm really ****ed I just want to do a simswop now they tell me an agent will contact me and I've been waiting still this network is useless cause I urgently need to use the number. Vodacom I'm disappointed
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Replies (2)
Vodacom's replyOfficial
07 Sept 2019, 14:18Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Sept 2019, 14:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
10 Sept 2019, 11:25Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, I have provided you feedback with regards to your query. RegardsConsumer Website Team
Vodacom's reply10 Sept 2019, 11:25
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, I have provided you feedback with regards to your query. RegardsConsumer Website Team