Vodacom

I had a contract with Vodacom for a router, I paid it fits years ago and instead of updating that it’s paid up , they wrote I’m still owing. It’s account ***7 . It’s been years that I paid the the router but it’s messing with my ITC , I have called and not once did I get assistance. They need to close the account . I can’t get credit anywhere cos of that account, I closed it and every time u called u don’t get assisted. It’s really frustrating