Vodacom

My experience with vodacom has not been to bad when it comes to cell phones, but there internet service sucks. I app**** on line on the 28th June 2019 for fiber and it was approved as I have been a customer with vodacom for years. Today the 16th September 2019 they come to install the fiber line, but don't have a router for me. I phone vodacom and they say no router has been asigned to my order and once they get something from the installers then they will asign a router to my order, meaning I have to wait longer for my fiber to work. I feel this is not bad planning and service when I have to wait almost 3 months for the cable and now wait again for a router. Shocking service vodacom.