Vodacom

Item: Vodacom
Rating: 1
Author: Poppies M

I bought a Samsung A32 on contract from Vodacom in December 2021. I thought I was buying a new phone but I ended up with a second hand that has a battery issue. I tried going to get it fixed at Vodacom store but I was told i have to pay for the repairs myself even though the phone has a 6 month warranty. When I tried to get the contract cancelled I was told to pay R5000+, now I'm stuck with a bogus contract. Vodacom did me dirty shame.

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Replies (1)

Vodacom's replyOfficial

01 May 2022, 18:14

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply01 May 2022, 18:14

Official