EB
Ester B
1 reviews | Active since Jul 2023
10 Jul 2023, 14:48
Vodacom
I need assistance with Vodacom please. I had contracts with Vodacom I requested that the expired contracts made pay as you go numbers. I was informed that I can not go over to pay as you go as there is new contracts open on my name, I requested that they send me proof as I did not enter into a new contract arrangement with vodacom. I have been phoning since 6 April 2023 to no avail every time they promise to come back to me this does not happen. Please help me to sort this? EE Breydenbach ***
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
11 Jul 2023, 07:39 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Jul 2023, 07:39
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team