EV
Elsie V
1 reviews | Active since Jan 2023
04 Feb 2023, 12:10
Vodacom
Vodacom has blacklisted me on ITC. I had a contract in 2009. When I struggled to pay the full monthly amount, they blocked my phone. I was still billed for calls and data, which I couldn't use!! I tried keeping on paying an amount monthly, but it was never enough. Now, I'm trying to make an arrangement or to find out how to get my name cleared on ITC, but I'm not getting any help from Vodacom. When I call and give them my ID number, they throw me off.
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Vodacom's replyOfficial
05 Feb 2023, 16:10Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Feb 2023, 16:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team