DS
Dorette S
1 reviews | Active since Nov 2024
14 Nov 2024, 18:25
Vodacom
Vodacom Fibre’s customer service is non existant. Our fibre went off Monday evening 14 October 2024 Logged a ticket Tuesday morning. Its Thusday evening and no feedback. Called many times and all we get is ‘ticket was logged’. The service is pathetic! Do not use Vodacom as there is no after service. Ticket number SR ***
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
15 Nov 2024, 08:12 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply15 Nov 2024, 08:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team