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chris S

1 reviews | Active since Mar 2009

24 Jul 2020, 10:52

Vodacom

I had a Vodacom data contract for two years without any problems. When I canceled the contract, the problems started. About a year after the cancellation, they started sending me SMSs that I owed them money (Which was incorrect) I was paid up till the day the contract was canceled. Vodacom has handed this case to a 3rd party who after 3 years, still send regular annoying threatening messages. I will never have any dealings with Vodacom again.

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Replies (1)
Vodacom
Vodacom's reply24 Jul 2020, 11:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team