GF
Gail F

1 reviews | Active since Mar 2026

16 Mar 2026, 17:27

Vodacom ****

I had a contract with Vodacom for over 20 years My number was initially ported from mtn to Vodacom over 20 years ago As of late last year they took a R500 contracts x 6 lines without my consent and changed it to R2000 contracts and insisted on payment As a small business I could not pay that and took it up with Vodacom Without anyone in a position getting back to me Letters went unanswered.. calls were useless Even going to vodaworld… didn’t help as they needed a superior to contact me… No one ever got back to me to resolve the matter Then as of Friday the 13th they claim to have taken my numbers without no warning or reasoning These are my business numbers and I want my numbers back from Vodacom

One would’ve expected much more from a company that you deal with for half of your life This is unfair and unacceptable everyone tells me this is how Vodacom operates Surely this is not good business practice and should not go unchallenged

0
Replies (2)
Vodacom
Vodacom's reply17 Mar 2026, 07:43
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
GF
Gail F's update17 Mar 2026, 21:49
Reviewer Update
End of Day 1
True to form
Vodacom standard response a consultant will get back to you and no one ever does