Vodacom

Vodacom business charged me for something and nobody there can tell me what it is. I finally got through to the accounts department and rhe gentleman on he phone sounded like he was half asleep and then told me "I'm busy I can't help" and he put down the phone. This happened at least 3 times and I'm still no closer to figuring out what the charges are for. I've been trying to get this sorted since yesterday, what shocking customer service